FAQ

Please read our FAQ before sending us a message

A $9.95 shipping & handling (S&H) charge is assessed on all trial offer and special promotion shipments. All regular priced orders shipping & handling is complimentary.

You can pay with Visa, Mastercard, American Express, Discover, or PayPal

Complimentary shipping includes USPS ground, which on average takes 3-5 days.  Customer make elect to expedite shipping for an extra charge.

Security is of utmost importance. All online credit card transactions are transacted via SSL certificate. An SSL (Secure Sockets Layer) certificate is a digital certificate that authenticates the identity of a website and encrypts information sent to the server using SSL technology. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key.

Upon ordering you will be taken to an order confirmation page where you will see a video of Bonamour President, Eric Tippetts. Your order is immediately sent to our order fulfillment facility in Dallas, Texas, where it is processed. All online order received by 3:00pm eastern time zone (ET) will ship out same day. You will receive a customer care call within a few days of receiving your product to ensure it was delivered to your satisfaction and answer any questions you may have.

You will receive an order confirmation and receipt upon your successful online purchase.